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June 2007
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Accountability and Data Breaches

One of the biggest reasons that computer security is so lax across many private industries is that there is a serious lack of accountability. If a business has a massive data breach, currently the only major or direct consequence of that breach to the business is a public relations problem of some degree. Of course, for many of the people who just had sensitive personal information compromised irretrievably, the consequences are much more dire.

In light of this, I’m very please to have read about some promising recent state laws that are allowing businesses to recover costs related to data breaches by other businesses. This is a bit abstract so here’s an example: ABC Corporation has a data breach. This data breach requires XYZ Incorporated, who has many of the same customers, to spend a lot of time and money updating records and making sure that all their customers are once again legitimate. Under laws similar to the ones mentioned in the article, XYZ Incorporated can now recover costs from ABC Corporation.

This sort of financial accountability is critical to improving data security across industries. Bruce Schneier has talked about this before. It’s a fairly simple principle that for some reason has been particularly slow to catch on. Unless there’s a financial incentive to good data security practices, businesses won’t bother with them.

I also like that this is a business vs. business scenario because that should improve enforcement dramatically. HIPAA has been stuck in limbo because of a near complete lack of enforcement to this day. Other businesses are much more likely to take the time to sue companies with poor data security than the government.